About Us
- Audit Express is an audit and advisory firm that provides solutions for assurance, compliance, governance, and risk management to a range of industry sectors.
- We focus on building the capability within teams we work with. We achieve this by building systems for continuous improvement, helping organisations to recognise good governance, and implementing controls in their business.
- We are an Australian-owned and operated firm with a global reach. Our head office is located in Melbourne, with a distributed workforce, our team and partners located across the globe.
Our Services
- 01 Education
Audit Express is a trusted partner in compliance, governance, quality assurance and risk management. We are an award-winning advisory firm dedicated to helping organisations achieve operational excellence. We work with a range of sectors, including:
- Early Childhood Education & Care (ECEC)
- Primary & Secondary Education (K-12)
- Vocational education and training (VET)
- Higher Education (HE)
- 02 Health &
Care
We support our clients to design, implement and optimise a digital badging framework and suite of digital badges suited to their learners, employees, volunteers or customers.
- 03 Workplace
Health & Safety
As micro credential experts, we enable the design, implementation & optimisation of the framework that delivers the most for your business.
- 04
Hospitality & Tourism
We support our clients to refine & optimise their EdTech products and platforms, ensuring that they are market ready & meeting the needs of their customers.
Client Case Studies
Get innovative solutions to your complex problems
- Large TAFE Institute
Annual Audit Programme
Challenge
Designing and implementing strong governance and quality assurance processes for the TAFE provider.
In preparation for the re-registration of a TAFE institute with ASQA, Audit Express was engaged by the TAFE’s board and CEO to design and implement strong academic governance and quality assurance structures, systems and processes across the institute.
Approach
Audit Express conducted a risk-based review of the TAFE's RTO Scope of Registration to determine high-risk training products, and then worked with the quality, audit and risk division of the TAFE to develop and implement a 3-year Annual Audit Programme that included the internal audit of 30% of training products listed on the RTOs scope over a duration of 3-years.
Outcome
Audit Express became a trusted advisor to various parts of the organisation, reporting to the executive, and working in collaboration with each faculty and individual course areas to conduct audits, provide comprehensive independent audit reports, and then working with departments and faculties to identify and rectify noncompliances.
Key Points
- Strong governance and quality assurance processes implemented.
- Improved compliance and risk management.
- Enhanced relationships and collaboration across the organisation.
- Enterprise RTO
Long-Term Quality Assurance Partnership
Challenge
Establishing and Maintaining Continuous Quality Improvement.
As an enterprise RTO, this client sought support in establishing a comprehensive quality assurance and improvement framework to ensure compliance and maintain the highest standards of training delivery. From the beginning of our engagement in 2013, they recognised the need for an ongoing partnership to monitor and enhance their quality management systems, ensuring sustained compliance with regulatory requirements.
Approach
Audit Express partnered with the client to implement a tailored Quality Assurance Improvement Program (QAIP), designed to meet the specific needs of an enterprise RTO. This program included a thorough review and implementation of governance structures, policies, and systems that aligned with regulatory requirements. Over the years, Audit Express has provided continuous support, conducting regular validations, riskbased reviews, and offering strategic advice to ensure compliance and drive continuous improvement in training quality.
Outcome
A Trusted, Long-Term Partnership Focused on Continuous Improvement Since 2013, Audit Express has been the client's trusted partner, helping them not only meet compliance requirements but also fostering a culture of continuous improvement. The QAIP has enabled the client to maintain compliance with regulatory standards while enhancing the quality and consistency of their training delivery. Our ongoing engagement has supported their growth and adaptation to changing compliance environments over the years.
Key Points
- Continuous engagement since 2013, making them our longeststanding QAIP client.
- Established and maintained a robust quality assurance framework.
- Regular validations and risk-based reviews ensured ongoing compliance.
- Enhanced training quality and regulatory adherence.
- Built a trusted and enduring partnership.
- Large Publicly Listed RTO
Post-Audit Rectification for a Large Publicly Listed RTO – The Double Whammy
Challenge
Concurrent Audits by VET Regulator and Funding Department.
This high-profile, large, publicly listed RTO was hit with a “Double Whammy,” facing concurrent audits from both the VET Regulator and the Funding Department. The audits uncovered multiple non-compliances related to government funding contracts and RTO registration, putting the organisation’s registration and funding agreements at severe risk. The RTO sought the help of Audit Express to manage this high-stakes situation and ensure their continued operations.
Approach
A Lesson in the Power of Establishing Governance and Restoring ConfidenceAudit Express worked closely with the board and executive team to implement effective governance structures and quality controls. We conducted a detailed review of the audit findings, prioritised the non-compliances, and developed a comprehensive rectification plan. This included addressing the root causes of the issues and implementing long-term solutions to prevent future non-compliances. We also facilitated clear and cooperative communication with both the VET Regulator and the Funding Department, giving them confidence that the RTO had addressed the issues, learned from the experience, and made the necessary improvements.
Outcome
Retention of RTO Registration and Government Funding.Through Audit Express's strategic approach, the RTO successfully addressed all non-compliances, retained both its registration and government funding contracts, and strengthened its compliance framework. The concurrent audits were successfully managed, with both the VET Regulator and Funding Department satisfied that the RTO had rectified its non-compliances, addressed the root causes, and was committed to continuous improvement.
Key Points
Overcoming the 'Double Whammy' with Governance and Quality Controls
- Concurrent audits by both the VET Regulator and Funding Department managed effectively.
- Addressed non-compliances across government contracts and RTO registration.
- Established effective governance structures and quality controls.
- Secured the confidence of both the regulator and funding department.
- Retained registration and funding contracts, reinforcing Audit Express’s 100% rectification success rate.
- Large Dual-Sector University
Annual Audit Programme & Preparation for Re-Registration
Challenge
Designing and implementing strong governance and quality assurance processes for the Dual-Sector University.
In preparation for the re-registration of the Dual-Sector University as an RTO with ASQA, Audit Express was engaged by the organisation’s board and CEO to design and implement strong academic governance and quality assurance structures, systems and processes across the institute.
Approach
Audit Express conducted a risk-based review of the Dual-Sector Universities scope of registration to determine high-risk training products and then worked with the quality, audit and risk division of the organisation to develop and implement a 3-year Annual Audit Programme that included the internal audit of 30% of training products listed on the provider’s scope of registration over a duration of 3-years.
Outcome
Audit Express became a trusted advisor to various parts of the organisation, reporting to the executive, and working in collaboration with each faculty and individual course areas to conduct audits, provide comprehensive independent audit reports, and then working with departments and faculties to identify and rectify noncompliances.
Key Points
- Strong governance and quality assurance processes were improved, and where required were designed and implemented.
- Improved compliance and risk management.
- Areas of significant noncompliance identified and addressed, prior to the RTO’s reregistration.
- Enhanced relationships and collaboration across the organisation.
- State-Government Department
VET & School Compliance Consulting, VET Teacher Professional Development & Preparation for RTO Re-Registration
Challenge
Establishing a State-Wide Quality Management System (QMS).
The government department RTO recognised the need to establish a department-wide Quality Management System (QMS) to be deployed across 275+ schools statewide. This system aimed to ensure compliance with both school and RTO regulatory requirements while enhancing the governance and quality of training delivered by the organisation’s trainer assessors. Additionally, there was a need to implement a validation schedule and a strategic plan for the ongoing risk-based review of teacher and student records.
Approach
Audit Express collaborated with the government department’s quality, audit, and risk divisions to design and implement a robust QMS tailored to the unique needs of over 275 schools. This system provided governance structures, policies, and procedures to ensure consistent compliance across all schools and RTO operations. In addition, we developed a risk-based validation schedule and an ongoing review strategy for teacher and student records, focusing on key compliance areas to ensure ongoing quality and regulatory adherence.
Outcome
With Audit Express's expertise, the department successfully implemented the QMS across its schools, ensuring that both schoolbased and RTO-specific compliance requirements were met. The validation schedule and ongoing riskbased reviews have improved the tracking and management of teacher and student records, leading to enhanced compliance and governance across the entire department.
Key Points
- Department-wide QMS deployed across 275+ schools.
- Compliance with both school and RTO requirements achieved.
- Risk-based validation schedule established for ongoing review.
- Improved governance and oversight of teacher and student records.
- Successful alignment with reregistration and quality standards.
We’ve been helping every industry to grow with the help of technology.
We bring innovative changes to the industrial ecosystem by adopting agile methodology and implementing right technologies to support business models.
Why us?
Get innovative solutions to your complex problems
- Solutions by Industry Experts
Access to highly qualified teams with 15+ years of experience working diligently to provide the best solutions for you.
- MVP Prototype
MVP allows flexibility and constant updates to our valued customers, ultimately leading to quicker release of the product.
- Customized
Solutions
We thoroughly recognize clients’ requirements and design the solutions accordingly, without compromising the quality.
- Economic
Solutions
We assure the best value to the business solutions at a fraction of costs in the developed markets. We believe in quality development at the most feasible price.
- Know Our
Workflow Method
We use Agile Scrum for Development; it's easy for making required changes